Privacy Policy

**Duke’s Alley Privacy Policy**

At Duke’s Alley, we are committed to protecting the privacy and confidentiality of our guests’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our establishment or use our services.

**Information Collection:** We may collect personal information such as your name, contact details, and payment information when you make a reservation, book a lane, or participate in our activities. We may also collect non-personal information such as your IP address, browser type, and device information for analytical purposes.

**Use of Information:** We use the information collected to process bookings, facilitate payments, and provide customer support. We may also use your information to send promotional offers, newsletters, or updates about our services, but you have the option to opt out of marketing communications at any time.

**Data Security:** We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and only accessible to authorized personnel.

**Third-Party Disclosure:** We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill our contractual obligations (e.g., processing payments).

**Cookies:** We may use cookies and similar technologies to enhance your browsing experience and collect data about your usage patterns. You have the option to disable cookies in your browser settings, although this may affect the functionality of our website.

**Data Retention:** We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We regularly review and update our data retention practices to ensure compliance with applicable regulations.

**Children’s Privacy:** Our services are not directed towards children under the age of 13. We do not knowingly collect personal information from minors without parental consent.

**Updates to Privacy Policy:** We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates.

**Contact Us:** If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy. Thank you for entrusting us with your privacy, and we are committed to maintaining the highest standards of data protection.